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Frequently Asked Questions

Q: What kind of chocolate is used?
A: The finest Premium Gourmet Fondue Chocolate is used in all Alpine Chocolate Fountains. This ensures a smooth and elegant flow of chocolate as well as a decadent flavor and texture. Chocolate is available in milk, white, or dark.
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Q: What is the maximum number of guests that the chocolate dipping fountain will serve?
A: The
Home Chocolate Fountain comes standard with enough chocolate for about 40 guests. The Elegant Chocolate Fountain package includes unlimited Premium Gourmet Fondue Chocolate which will serve up to 250 guests. Additional chocolate can be purchased for larger parties. We will be happy to provide you with any chocolate leftover from your event.
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Q: What are the table and electrical requirements?
A: The chocolate dipping fountain requires a very sturdy  and level table for it to operate properly. The Home Fountain table must support 50 lbs. and the Elegant Fountain table must support 150 lbs. The table should be covered coordinating with your event. The fountain also requires a grounded, 120 volt electrical outlet with 15 amps within 10 feet of where the fountain  will be located.
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Q: Who is responsible for set-up, maintenance, tear-down, and clean-up of the chocolate dipping fountain?
A: The Home Chocolate Fountain (for smaller groups) allows as little...or as much...service as you would like. It's offered in an "à la carte" manner where you can do-it-yourself or have us provide all the service for you. The
Elegant Chocolate Fountain comes with a full-service Chocolate Concierge who will do all the work for you! We arrive approximately 90-minutes prior to the "dipping start time" to ensure that the fountain will be ready for your guests. Our "chocolate concierge" will be on hand to show your guests how to enjoy the fountain as well as to keep the fountain flowing and clean at all times. When the event is over, we will dismantle and clean up and remove the fountain.
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Q: How long can I have the chocolate dipping fountain at my event?
A: The Home Fountain may be rented for a 24-hour period during which you may use the fountain at your convenience. The
Elegant Fountain package includes up to three hours of service, not including set-up and breakdown (these are on our own time). There is extensive labor involved in preparing the fountain for any event, as well as cleaning after your event. For this reason, we do not offer discounts for parties that last under 3 hours.
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Q: What can be dipped in the chocolate dipping fountain?
A: The possibilities for dipping are endless! View the list of the
Alpine Chocolate Fountain favorites.
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Q: What happens if a guest accidentally drops a dessert into the fountain?
A: Our chocolate concierge will locate the "submerged dipper" and discard it so that the smooth flow of your fountain will not be jeopardized.
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Q: Can the chocolate dipping fountain be used outdoors?
A: Unfortunately not. The incredible aroma of the warm chocolate will draw the attention of many guests -- both invited and uninvited (with wings and/or eight legs). Additionally, variations in weather conditions would impact the temperature of the chocolate which would interfere with the warm smooth texture so critical to the overall experience.
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Q: Do you provide any decorations for around the chocolate dipping fountain?
A: Tablecloths and decorations are available for rent with the Home Fountain package. The Elegant Fountain package provides white drapes and other decorations to accent the area around the fountain. We may also often use your own napkins for color "accents," if you would like. If you are working with a caterer, they may want to provide proper table decorations coordinating with your themed event.
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Q: What areas does Alpine Chocolate Fountains service?
A: Our chocolate fountains are a gourmet favorite in Southern California! We are able to provide delivery services
throughout most parts of San Diego County. Additional travel fees of $25 per 30 mile increment (or portion thereof)  will be incurred for outlying areas that are more than 30 miles from Alpine, CA. (click here to calculate distance)
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Q: Do you require reservations and deposit?
A: Reservations are very limited and are on a first come, first serve basis. We require a confirmed reservation and a deposit of $50 for the Home Fountain and $250 for the Elegant Fountain at the time of reservation. The remaining balance will be charged 10 days before your scheduled event.
    
Alpine Home Chocolate Fountain Rental Agreement
    
Alpine Elegant Chocolate Fountain Rental Agreement
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Alpine Chocolate Fountains - (619) 722-6893

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